AI Chatbot
AI-powered chatbot for website and WhatsApp — answers customer questions 24/7 in English and Swahili.
Our AI Chatbot is a custom-built assistant trained on your business data — your products, pricing, policies, and FAQs. It answers customer questions accurately 24/7, in English or Swahili, on your website or WhatsApp.
The chatbot handles common enquiries (opening hours, pricing, order status, product details), collects customer information, qualifies leads, and routes complex or high-value enquiries to your human team via WhatsApp notification.
Unlike generic chatbot platforms, our AI is trained specifically on your business. It does not give generic answers — it gives accurate, relevant responses based on your actual products and policies. And if it does not know an answer, it says so and connects the customer to a person.
Features
Benefits
Frequently Asked Questions
Will the AI give wrong answers?
No. The AI is trained on your business data and only answers based on what it knows. If it does not know an answer, it routes the enquiry to a human team member.
Can it answer in Swahili?
Yes. The chatbot supports English and Swahili. Customers can ask questions in either language and receive accurate responses.
Can it check M-Pesa payment status?
Yes. The chatbot can connect to your M-Pesa Daraja API to check payment status, initiate STK push, and confirm transactions.
Interested in AI Chatbot?
Get a free consultation and detailed quote. We will walk you through the features, pricing, and implementation timeline.